Help center
Understanding your diagnosis and your Trail Score
Everything you need to understand your diagnosis, judge how reliable the data is, and move your project forward. Question not answered here? Get in touch.
What is the DVP?
The DVP (Study-Path Viability File) checks whether your academic, migratory and financial project is realistic before you commit. It lists prioritized weak points and concrete actions.
You describe your project (target studies, departure and destination countries, budget, timeline). The diagnosis is deterministic: same information in, same result out — no AI is involved in computing the score.
Example: planning a master's abroad, the DVP flags a missing proof of funds before the visa deadline — so you can fix it in time.
Reading your results
Readiness: how ready your project is today, based on what you entered.
Quality score: how reliable and recent the data behind the diagnosis is.
Weak points are grouped into academic, financial, administrative and calendar. Each has a status: solid (looks fine for now) or to address (needs action before you commit).
On school pages, the « International profile (ETER) » block shows sourced indicators for European institutions (foreign students, inbound mobility, international staff, student/staff ratio, size, founding year). Your diagnostic may also surface a « sourced administrative requirements » card (visa and required documents) when that data exists for the destination.
Example: a readiness of 60% with an 'administrative — to address' weak point means your project holds up, but the visa file needs attention first.
If you see “insufficient data”, it is not a bug: it means a critical input is missing, or that we do not yet have qualified rules for this route (departure country → destination country). We would rather say nothing than reuse another country's thresholds.
Where does the data come from?
Nothing reaches the site without being dated, sourced and qualified. Every record shows its origin and freshness, and you can always trace it back to the source. Four confidence levels:
- Official: published by the institution, funder or authority concerned.
- Verified: cross-checked and manually validated by the TrailLearn team.
- Contributed: submitted by a member, then reviewed before publication.
- AI: picked up automatically during a collection run, to be confirmed against the official source.
The last verification date is shown on every record. Data that ages beyond our threshold is flagged, then dropped from recommendations.
TrailLearn never replaces the official source. Before paying application fees or filing a visa, always check amounts and deadlines on the organisation's own website.
The AI assistant
The assistant answers from the platform's qualified data and your diagnosis results — not from its training memory. When it mentions a scholarship, a school or a visa requirement, it relies on a published record you can open.
If it has no qualified data on your question, it says so instead of inventing an answer. How many answers you get per month depends on your plan (see below).
Example: “Which scholarships cover an engineering master's in Canada?” → it lists the matching records with their source and date.
Scholarships, schools, opportunities, countries, careers
Five directories fed by the same qualification pipeline. Lists are browsable without an account; the full detail of a record requires signing in.
- Scholarships — funding, amounts, criteria and deadlines
- Schools — recognition, accreditations and international profile
- Opportunities — internships, programmes and calls for applications
- Countries — cost of living, student work, administrative requirements
- Careers — occupation reference and labour-market signals
The “Follow” button on a record adds it to your favourites and notifies you when it is updated.
My applications
Track each application step by step (application, interview, decision, visa, departure). Launch one from a school, scholarship or opportunity page, then follow it under “My journey → My applications”.
Every deadline added to an application shows up under “My deadlines”, sorted by urgency.
Example: On a school page, click “Start an application”; the steps and recommended documents are pre-filled.
Mentoring
Guide members can ask to be supported by a TrailLearn mentor on a specific application. Mentors are members of the TrailLearn team; you choose exactly what you share (which applications, your profile) and can revoke access anytime.
To request mentoring: have the Guide plan, launch an application, then click “Request mentoring” on the My applications page.
Example: Your mentor can comment on each step and chat with you in a 1:1 thread; you are notified of every message.
Contribute and correct
Know a scholarship we are missing, or spot an out-of-date amount? Submit the resource, or use “Suggest a correction” directly on the record concerned.
Every contribution goes through review before publication. A validated contribution earns Trail Score points; if it needs adjusting, you are notified and can fix it yourself.
Your Trail Score
The Trail Score rewards your contribution to the community. You earn 50 points per validated contribution and 150 points per successful referral.
- Bronze0 ptsRecognition / visible badge
- Silver300 pts-10% on the subscription
- Gold1000 pts-20% on the subscription
- Platinum2500 pts-30% on the subscription
- Diamond5000 pts-50% + VIP recognition
The Trail Score rewards what helps others: reliable data and genuinely active members. It cannot be bought, and it never influences your diagnosis result.
Plans and limits
The viability diagnosis is free. Paid plans lift usage caps and unlock the full remediation plan.
| Usage | Explorateur | Éclaireur | Guide |
|---|---|---|---|
| AI assistant answers / month | 2 | 10 | Unlimited |
| Diagnoses kept in history | 1 | 5 | Unlimited |
| Results visible in lists | 10 schools · 3 scholarships · 3 opportunities | Unlimited | Unlimited |
| Favourites | 5 | Unlimited | Unlimited |
Account and security
Your password is never stored in clear text. If you forget it, use “Forgot password” from the sign-in page: the link you receive is valid for 1 hour and single-use.
After too many failed sign-in attempts, access is temporarily suspended to protect your account — wait a few minutes or reset your password. From your profile you can also close every other open session.
TrailLearn will never ask for your password by email. Always check you are on the official domain before entering your credentials.
Frequently asked questions
Is the diagnosis really free?
Yes. The viability score and summary are available without paying, and even without an account. Creating a free account unlocks the detail of each fragility; paid plans add the full remediation plan and lift usage caps.
Can I check your sources?
Always. Every record shows the originating organisation, the link to the official page and the last verification date. If something looks wrong, use “Suggest a correction” on the record.
I found an out-of-date amount or deadline. What should I do?
Report it via “Suggest a correction” on the record. The suggestion is reviewed by the team, and the record is corrected or withdrawn. A validated correction earns you Trail Score points.
What do you do with my personal data?
It is used to produce your diagnosis and track your applications. It is neither sold nor used to train a model. The details are in the privacy policy.
Can I delete a diagnosis or my account?
Yes. Each diagnosis can be deleted from “My diagnoses”. For full account deletion, write to us from the contact page using the account's email address.
A page says “temporarily unavailable”. Is that serious?
No: it means an internal service is not responding right now. Try again in a few minutes. Your data is not lost — we would rather show a clear error than incomplete or wrong content.